Our administration support is just like you have another staff member – only working offsite. Below shows examples of what our team offers:
Email support for service
This can include but not limited to such things as: Assisting with family questions in regards to accounts, assisting with issues in QikKids, tech support
Autocharging, connecting to Gateway, monthly limit increase checks
We can assist services in the implementation of QK Kiosk and provide training for staff
Updating with new personnel or removing personnel that no longer work at service, fee increases, changing room configurations
Weekly audits of attendances and absences
We can assist services in the implementation of QK Enrol and provide training for staff
Set up of new claims, weekly submitting
Keeping the system updated and compliant inside the new Government/QikKids portal
Monthly debt management assistance
We assist the director with debtor management through tasks such as limits versus gaps, credit card expiry, advising of declined payment
Training with Coordinator and 2IC as needed via phone/teamviewer
Bookings and change of booking patterns
Reporting – monthly reporting to Coordinator and management team as needed
Assisting services who use the CWA notification system in QikKids
Assisting services with ACCS certificates and determinations to assist vulnerable and disadvantaged children that may attend the service
We complete weekly, monthly and yearly reviews of your database to ensure CCSS compliance is met, and we ensure the service receives the maximum subsidies available to them
The QK Health Check is designed to have a QikKids Expert review your service information to ensure that you are following best practice and managing your data well. The outcome of the QK Health Check is a professional report that is provided to you with an overview of your service and recommendations around actions you should take to resolve any issues found.
The report is particularly useful to business owners and Directors/Coordinators who want some reassurance that they are managing QikKids in the most effective manner possible with a view to ensure they are claiming subsidies correctly and minimising any potential breaches that could occur.
The cost of the QK Health Check service is dependant on your license capacity and ranges from $299 for a small service with a license capacity of 50 children to $599 for a very large service with capacity of over 120 children. For more details on pricing please click on the Order Now button below for full details.
If you would like to order a QK Health Check, please click here
Current and Past Services we have worked with