- 0432 397 765
- info@customdata.com.au
- Mon - Fri: 9am - 5pm AEST
Custom Data Solutions supports the needs of independent, corporate or not-for-profit services in the childcare and out of school hours sector through offering a range of services.
With over 25 years of experience, we assist in reducing staff costs, streamlining administrative tasks, offering valuable industry insights, and providing cost-effective solutions tailored to your specific requirements.
Tracey was previously employed as the Chief Financial Officer for QK Technologies for nine years and has worked with owners and directors and offering advice on Accounting systems, Bookkeeping, Payroll and Human Resources Management within the Childcare Industry.
Tracey created a business – Bronze Business Services, to help with the financial aspects of Childcare Centres. Bronze Business Services not only supports the Childcare Industry but also has extensive knowledge and experience in Medical practices, services industries, building and architectural industries and clothing apparel industries to name a few.
Tracey is a member of the Tax Practitioners Board, Australian HR Institute and the Institute of Public Accountants.
Melissa brings decades of experience in the early childhood education and care sector, with a strong background in leadership, operations, and administration.
Throughout her career, she has held a variety of roles, including Room Leader, Director, Centre Support Manager, and Administration Manager. This breadth of experience has given her a comprehensive understanding of the day-to-day operations of early learning services, as well as the compliance, funding, and administrative requirements that support high-quality service delivery.
Melissa has extensive expertise in the Child Care Subsidy (CCS), helping services understand and manage subsidy processes with confidence. She also has in-depth knowledge of the Additional Child Care Subsidy (ACCS) and is highly experienced in supporting providers to navigate eligibility requirements, application processes, and ongoing compliance obligations.
Her practical industry knowledge and commitment to supporting early learning services make her a trusted resource for providers seeking guidance within the industry.
Years of Experience: Since 1989
Commenced with CDS: 2019
Qualifications: Bachelor of Teaching (Early Childhood), Diploma of Early Childhood Education and Care, and a Certificate IV in Training and Assessment.
Cassie brings a strong background in the Early Childhood Education and Care sector, having held a variety of leadership roles including Centre Director, Business Improvement Support, and Area Manager Support.
Throughout her career, she has worked within Long Day Care services, supporting and mentoring teams to achieve excellence while continually expanding her knowledge of the industry. Her leadership experience has provided her with a comprehensive understanding of service operations, quality improvement, and the day-to-day needs of early learning services.
Cassie has a keen eye for detail and is committed to providing exceptional support to clients. Her practical experience, collaborative approach, and dedication to achieving positive outcomes enable her to build strong relationships and deliver high-quality service.
Years of Experience: Since 2010
Commenced with CDS: 2021
Qualifications: Diploma of Children Services
Kirsty has extensive experience to the Early Childhood Education and Childcare sector, having held a variety of leadership and administrative roles throughout her career. Her background includes positions as a Lead Educator, Centre Director, OSHC Administrator, and Children’s Services Finance Administrator.
Having worked across Long Day Care, Kindergarten, and Outside School Hours Care (OSHC) services, Kirsty has developed a broad understanding of the operational, financial, and compliance requirements of the sector. Her knowledge of Child Care Subsidy (CCS) administration, regulatory compliance, and industry requirements has been strengthened through her experience working with not-for-profit organisations.
In addition, Kirsty has experience in project management, bringing strong organisational skills, attention to detail, and a collaborative approach to supporting both the CDS team and our clients. She is passionate about helping early learning services achieve positive outcomes through practical guidance and reliable support.
Years of Industry Experience: Since 2008 Commenced with CDS: 2020
Qualifications: Diploma of Children Services and Project Management
Zinia brings extensive knowledge and hands-on experience across the Early Childhood Education and Care sector, with a career spanning both educational and leadership roles. Her experience includes positions such as Lead Educator, Educational Leader and Assistant Centre Manager, giving her a strong understanding of the day-to-day operations of early learning environments and the importance of delivering high-quality outcomes for children, families and educators.
Throughout her career, Zinia has developed strong organisational, administrative and leadership skills, with a particular passion for supporting teams, building positive relationships and contributing to the smooth and effective operation of services. Her experience across both education and administration provides her with a well-rounded understanding of the needs of educators, families and management.
In her role as Senior Business Support, Zinia draws on her extensive industry knowledge and professional experience to provide effective administrative and operational support across the business. She enjoys working collaboratively with teams and using her skills and experience to help support the ongoing success of the organisation.
Years of Experience: Since 2019
Commenced with CDS: 2021
Qualifications: Diploma in Early Childhood Education and Care and Certificate III in Business Administration
Stephanie combines in-depth industry knowledge with a strong practical background in the Early Childhood Education and Care sector.
Throughout her career, she has held a variety of roles, including Room Leader, Assistant Director, Administration Assistant, and Nominated Supervisor. This diverse experience has provided her with a comprehensive understanding of the operational, administrative, and educational aspects of early learning services.
Holding a Diploma of Children’s Services, Stephanie specialises in Child Care Subsidy (CCS) administration and is passionate about supporting early childhood education and care services. Her practical expertise, combined with her strong understanding of sector requirements, enables her to provide reliable guidance and exceptional support to providers.
Years of Experience: Since 2011
Commenced with CDS: 2023
Qualifications: Diploma of Children Services
Kirsty brings a wealth of knowledge and practical expertise to the Early Childhood Education and Care sector.
Throughout her career, she has held a variety of leadership roles within Centre-Based services, including Lead Educator, Second in Charge, and Centre Director. This broad experience has given her a strong understanding of service operations, team leadership, regulatory compliance, and the delivery of high-quality education and care.
Kirsty is passionate about supporting early learning services by sharing her knowledge, building strong relationships, and providing practical guidance that helps providers achieve positive outcomes. Her collaborative approach and industry expertise enable her to confidently support services in meeting both operational and compliance requirements.
Years of Experience: Since 1996
Commenced with CDS: 2020
Qualifications: Advanced Diploma of Children Services & Certificate IV in Frontline Management.
Sheryl brings a wealth of knowledge and practical expertise to the Early Childhood Education and Care sector.
Throughout her career, she has held a variety of roles across both Centre-Based and Family Day Care services, progressing from Senior Educator to Centre Manager before transitioning into Family Day Care as a Coordinator and Child Care Subsidy (CCS) Administrator. This diverse background has given her a comprehensive understanding of service operations, compliance requirements, and the day-to-day challenges faced by educators and providers.
Sheryl is passionate about supporting early learning services by providing practical solutions, exceptional customer service, and expert guidance in Child Care Subsidy administration. Her collaborative approach and strong industry knowledge help services operate efficiently while maintaining compliance and delivering quality outcomes.
Years of Experience: Since 2003
Commenced with CDS: 2023
Qualifications: Diploma of Children Services
Rhiannon has built a strong career in the Early Childhood Education and Care sector, developing knowledge of childcare management systems and service administration.
Throughout her career, she has supported early learning services with Child Care Subsidy (CCS), funding, compliance, enrolments, and day-to-day administrative processes. Her practical expertise enables her to provide efficient, reliable support tailored to the needs of early childhood providers.
Rhiannon worked for a large not-for-profit organisation as a Software Specialist, where she provided training and technical support to childcare services across a wide range of operational and system-related areas. Her combination of industry knowledge and software expertise allows her to confidently assist services in navigating administrative and compliance requirements.
Years of Experience: Since 2016
Commenced with CDS: 2021
Tamarin brings a wealth of experience to the early childhood education and care sector, with a strong background in both frontline and administrative roles. Her career has included positions as a Childcare Assistant and an Administration and Finance Officer within a Long Day Care service, providing her with a comprehensive understanding of the sector from multiple perspectives.
With extensive knowledge of state Kindergarten Funding models and hands-on experience working with a range of Child Care Subsidy (CCS) software platforms, Tamarin is passionate about supporting high-quality early learning services behind the scenes. She combines her administrative expertise with a strong understanding of education support to help services operate efficiently and deliver the best outcomes for children, families, and educators.
Years of Industry Experience: Since 2012
Commenced with CDS: 2020
Qualifications: Cert III of School Support Services
Shelley has built a diverse and well-rounded career in the early learning sector, with experience across a variety of roles. Her background includes positions as a Lead Educator, Assistant Director, and Administration Officer, providing her with a comprehensive understanding of early childhood education and care.
In addition to her operational experience, Shelley has served as an Administration Mentor for a large childcare group, where she trained and supported new Administration Assistants. Her strong administrative knowledge, combined with her practical sector experience, enables her to provide valuable support to early learning services and their teams.
Years of Industry Experience: Since 2005
Commenced with CDS: 2023
Qualifications: Cert III in Children Services.
Sarah has previously worked for a large national childcare group as their Systems & Funding Manager. Sarah has great experience for more than a decade as the National Sales and Training Rep for QikKids and in that time, created the QK health check audits and rolled out QK Training roadshows around Australia. Sarah has a wealth of knowledge relating to the child care subsidy system.
Sarah holds qualifications in Childcare and community welfare.
Karen has held positions such as Operation Manager, Business Manager, and currently WHS and Business Support Officer. She has worked within the sector for the last 20 years.
She is passionate about empowering others so that they can make safe choices in their services to ensure the health, safety and wellbeing of all children and educators.
Karen is a licensed Backsafe trainer which gives her the opportunity to help prevent and train people on the how’s and why’s of back safety, as well as design online training courses specific for the Childcare Sector.
Karen holds a Diploma Work Health and Safety (BSB51315) , Certificate 4 Training and Assessment (TAE40116) , Mental Health First Aider and licensed Backsafe trainer.
Simone brings a strong background in administration, leadership, and customer service, built through many years in the hospitality industry where she held a range of supervisory and management roles. She has successfully transferred these skills into the Early Childhood Education and Care sector, providing valuable administrative and operational support.
After transitioning to a Data Entry Assistant role at the Head Office of a large childcare organisation, Simone gained hands-on experience using Child Care Subsidy (CCS) software and developed a strong understanding of industry processes and administration.
Simone later joined Bronze Business, where she has continued to expand her knowledge of the sector. Her combination of administrative expertise, attention to detail, and commitment to continuous learning has enabled her to progress into the roles of Office Manager, Payroll Officer, and Bookkeeping Assistant. She is dedicated to supporting both the team and clients through efficient, reliable, and professional service.
Years of Experience: Since 2007
Commenced with CDS: 2024
Qualifications: Cert III Hospitality
Our customised team is dedicated to support childcare services while effectively managing and streamlining CCS administrative processes across all software providers.
To learn more about how Custom Data Solutions can help your organisation, book in a free 15 minute consultation with our team. We’d love to hear from you!
